Branded member platforms
A branded platform your members log into.
(shaped around how you work)
Let's have a 30 minute conversation See it in action →
The problem
You have members*A member is anyone with an account or an established relationship with your platform, who can access content, services or features based on their role. Membership doesn't have to mean payment.. They need somewhere to go.
They sign in, book, pay and come back. Today that takes a website, a booking tool, a payment link and a spreadsheet, and your team holds it all together.
The usual fix is an agency: six figures, a year, and code nobody looks after once it ships.
In every platform
- Sign-in
- Bookings
- Payments
- Programmes
- Events
- Waivers
- Reminders
- Messaging
What you need
- Shaped to your business, not a template in your colours
- Done for you, from the first screen to launch, and every week after
- Built on software already running fifteen-plus brands
- Two senior people, not a rotating agency team
- New features keep arriving, because the platform keeps moving
Not another booking tool
A booking tool sells the slot. It costs you little because your guest pays its fee at checkout, and it is built to sell hundreds of tickets a day through the big resellers.
This is everything around the slot, under your name: the guest before the trip, during it and after it, and every guide you work with.
Selling walk-up tickets by the hundred through the resellers? Keep your booking tool for that. This is for operators whose guests come back.
See it working: Larch Bay Lodge, a made-up lodge on Okanagan Lake running on the platform, with three guides, a three-day trip, a day hike with a waitlist and a private paddle on a calendar.
What a booking tool does not do
- After they book, your guest has their own space with you: what to pack, where to meet, who is guiding, the waiver signed and your questions answered before they arrive, and every trip they have taken with you in one place.
- The guest is yours. Your app, your name and your data on every screen. Whether your guest pays a booking fee at all is your call, not ours.
- Many guides, one brand. Each local guide gets their own page, approved by you and paid directly. MyHive runs exactly this today, payments included.
- More than a time slot. Day tours, multi-day trips, a private guide booked by the hour, add-ons, a waitlist when a trip fills, and video or reading before and after.
Made for you, not skinned
We don't put your logo on an app. We shape the platform around your business.
Every business works its own way. We build software that fits yours, not the other way round.
Your content
Set up the way you already describe your work: trips with days, programmes with modules, rooms with rules, sessions with a host.
Your rules
Who sees what, who books what and how far ahead, a waiver signed before they arrive, your approval before anyone goes live.
Your delivery
Live, in person, on demand or in a cohort. Every email goes out in your name, and reminders arrive when your people need them.
Underneath it
We have spent five years building a platform that already does the hard parts: accounts, content, bookings, payments, messaging, and the tools your team runs it with.
So your weeks go into what makes it yours, not into rebuilding a login screen. That is why it goes live in weeks.
What is yours stays yours. Your brand, your content and your members' data belong to you, and you can take them with you. You license the platform underneath, which is why it keeps improving. If you need source code, we agree exactly which part, in writing.
Proof
Education, research, community and wellness all run on this one platform, each with its own brand and its own rules.
Four businesses, four different apps.
Not one template in four colours. Each has its own layout, its own words and its own flow.
Stillwater, a practice
- Pick a time
- Pay
- Booked
Kettle Valley, the owner's phone
- New booking
- This week
- Gone quiet
Northfield, a programme
- Asked
- Answered
- Shipped
Done for you
You run your business. We build the platform, and keep it running.
This is not software you sign up for and figure out alone. The two of us do every part, from the first call to launch day, and after.
That is what you pay for: a product team that learns your business and does the work, so your team doesn't have to.
Let's have a 30 minute conversation- We map how you work, and where it breaks today.
- We design it in your brand, on every screen.
- We build what your business needs on top of the platform.
- We set up payments, sign-in and email, all under your name.
- We move your members and content across, if you are coming from another app.
- We launch it with you, then answer your members and keep improving it.
Three ways to work with us:
Everyone runs on the same platform and gets every improvement to it. What changes is how much of the two of us you get.
Platform
Set up once, then it runs
Set up for youWe put your brand on the platform as it stands and launch it. Hosting, security and every improvement as it ships.
Changes are quoted as projects. We reply within two working days.
Tailored
Built around how you work
Done for youEverything in Platform, plus the features your business needs, designed and built by us at setup, and small changes after, one at a time.
You tell us what you need and we do it. You have a say in what we build next. We reply within one working day.
Dedicated
Your product team
Done for you, every weekBoth of us, every week. Weekly releases, design and engineering, and your priorities first.
You bring the business, we bring everything else. One client at a time.
Already on another app? Setup can include moving your members, their sign-ins and your content.
A founding rate for the first three wellness brands
Wellness is where this platform started. The next proof we want is a retreat, from a guest's first booking to their last day. So the first three wellness brands to launch here pay half the Tailored rate.
When three are live, the founding rate closes. By then the vertical has its own case studies and does not need to buy any. That is the whole reason for it, and the only thing that ends it.
The founding monthly starts the day you launch, not before. Scope still moves the number, and you still see a fixed one before you commit to anything.
Let's have a 30 minute conversationHow we ship
Moving at the speed of the feedback button.
Every screen of every app we build has a feedback button. Your members tap it, say what broke or what they want, and it comes straight to us.
We read it every morning. Bugs get fixed. Ideas go on your ideas board, where your members vote, and the votes shape what we build next. Every message gets a reply from a person within one or two working days, depending on your plan.
AI agents sort the feedback, write and test each change, and check it on the live app. The two of us decide what gets built, design it, and review every change before your members see it.
- HeardA member taps Feedback, on any screen.
- SortedEvery morning: bugs and ideas, grouped and read.
- AnsweredA reply from a person, in the same thread.
- BuiltPlanned, built and tested by agents. Decided and reviewed by us.
- ProvenA test account signs up, books and cancels on the live app.
- ShippedLive for your members, and for every app that switches it on.
Try it
See it as yours
Type your name and pick what you run. Each one gets its own app.
Nothing is sent anywhere, your logo included. The link carries your name, industry and colour, so you can share it.
- Pick a room
- Book a time
- Confirmed
The studio
Your own product team
Slava, Brand & UX
Igor, ProductWorking with us is like having a product team down the hall. You talk to the two people doing the work, never a go-between. We start from how your business already runs, show you something working early, and keep improving it once your members are in. Ask us anything and you hear back within a working day or two.
How it works
- A 30 minute call about your members, and where things break.
- We show you the platform, set up for a business like yours.
- We send a fixed scope and price. Setup, then a monthly rate.
- We build it, move you across and launch it with you. Then we keep improving it.